Jump to HeaderJump to Main ContentJump to Footer
Michigan State University
  • Browse Stories By

    Topics

    Explore stories by subject area

    • Arts and Culture
    • Business and Economy
    • Climate and Environment
    • Education and Learning
    • Engineering, Science and Technology
    • Government and Society
    • Health and Medicine
    • Media and Communications
    • MSU Leadership and Impact
    • Sports and Recreation
    • Student and Campus Experience
    View All Stories

    Collections

    Curated story series

    • Turfgrass
    • Ask the Expert
    • Big Ideas
    • Climate solutions
    • Water at MSU
    • Mobility
    • Spartan Perspectives
    • Student views
    • Graduate voices
    • Faculty voices
    View All Collections

    Featured

    Editor's picks

    • The Spartans behind your favorite Michigan golf courses

      July 22, 2026

      The Spartans behind your favorite Michigan golf courses

    • MSU in the 1990s: 10 Spartan milestones

      July 14, 2026

      MSU in the 1990s: 10 Spartan milestones

MSUTODAY
  • Browse Stories By

< Browse Stories By

Topics

Explore stories by subject area

  • Arts and Culture
  • Business and Economy
  • Climate and Environment
  • Education and Learning
  • Engineering, Science and Technology
  • Government and Society
  • Health and Medicine
  • Media and Communications
  • MSU Leadership and Impact
  • Sports and Recreation
  • Student and Campus Experience
  • View All Stories

Collections

Curated story series

  • Turfgrass
  • Ask the Expert
  • Big Ideas
  • Climate solutions
  • Water at MSU
  • Mobility
  • Spartan Perspectives
  • Student views
  • Graduate voices
  • Faculty voices
  • View All Collections

Featured

Editor's picks

  • The Spartans behind your favorite Michigan golf courses

    July 22, 2026

    The Spartans behind your favorite Michigan golf courses

  • MSU in the 1990s: 10 Spartan milestones

    July 14, 2026

    MSU in the 1990s: 10 Spartan milestones

  • For Media
  • Experts
  • Releases and Statements
  • Sign Up
  • Update Information

Resources

  • A to Z Index
  • Find People
  • Maps
  • Email
  • Student Information System (SIS)
  • D2L
  • Libraries
  • Tech Support
  • MSU Misconduct Hotline
  • Social Media Directory
  • Events Calendar
  • For Media
Michigan State University
MSUToday
  • For Media
  • Experts
  • Releases and Statements
  • Sign Up
  • Update Information
MSUTODAY
Climate and Environment

May 20, 2020

Lauren Heberling: It's in the small things

Lauren Heberling studied agribusiness management and food industry management and graduated from the College of Agriculture and Natural Resources at MSU.

I would be remiss if I did not acknowledge that most of us in our graduating class are probably a little disappointed with how this piece of our journey has come to end. However, while this may not have been the ending that we had in mind, the swift way our lives have changed show us how resilient, thoughtful and innovative we all are.

A few weeks ago, I stumbled across a quote. “When people think about traveling to the past, they worry about accidentally changing the present by doing the smallest of things differently, but no one in the present really thinks they can radically change the future in small ways.” 

Lately, we have really been forced to think about our own futures and what that future looks like. Specifically, with life being so unpredictable, how can we continue to change the future for the better?

While interviewing for the CANR Outstanding Student Leadership Award, I had a chance at the end of the interview to ask the panel of judges a few questions of my own. In light of the current circumstances, one question, in particular, came to mind. With our world becoming increasingly digital, and especially now with almost everything being virtual, how do you continue to build relationships with others? 

There was one answer that really stuck with me. It was from Jeff Keson, CANR assistant director for Recruitment and Retention. When addressing questions and concerns of potential students, he uses a method that is much more personal.

“When I am in a situation where I need to direct somebody to another office,” Jeff said, “I try to always connect everything to a name. I won’t just say, here is an email or here is a phone number. I will say, hey, I have a friend over here, this is their name, here is how you can reach them, they will be able to help you find just what you need.”

I know, at the surface, this method might not seem groundbreaking; it is a few extra words. But the way he carefully selects these words and pays attention to the seemingly small details of a routine conversation can completely change the experience for an individual.

Over the last few months, we have seen big events, important meetings and awesome trips very easily disappear from our calendars. However, our relationships with others have a cool way of withstanding all of the world’s unforeseen disasters.

Give your energy to the details — your wording and your conversations — and you will be amazed at what you can do. In your career, think big picture, but be mindful of the importance of the seemingly small things — the relationships you make with coworkers, clients and your networks.

My message today is simple. It’s small things that make a big impact. It’s meant to remind you of the power each and every one of us holds.

Congratulations to the Class of 2020. May the rest of your life be filled with happiness, love and meaningful relationships with others.

Thank you and GO GREEN!

For the full story, visit canr.msu.edu.

Climate and Environment

Collection

more content from this collection

Student Views

Latest News

MSUToday Weekly Update

The MSUToday Weekly Update email showcases how Spartans are making a difference through academic excellence, research impact and community outreach. Get inspired by these stories of innovation, collaboration and determination. Plus, enjoy photos and videos of campus and more MSU content to help keep you connected to the Spartan community.

Sign UpUpdate My Information

Connect With Us

Visit our Facebook pageVisit our page on XVisit our Instagram pageVisit our LinkedIn pageVisit our YouTube pageVisit our TikTok page

Health and Safety

  • MSU Police and Public Safety
  • Olin Health Center
  • Counseling & Psychiatric Services (CAPS)
  • University Health and Wellbeing
  • MSU Health Care
  • Civil Rights and Title IX
  • Our Commitment
  • Center for Survivors
  • Security & Fire Safety Report
  • University Policy on Relationship Violence and Sexual Misconduct
  • Notice of Non-Discrimination, Anti-Harassment and Non-Retaliation
  • Health Care Non-Discrimination Notice

Support Services

  • Disability Resources
  • Supportive Services
  • Learning Resources

Working at MSU

  • Human Resources
  • EBS Login
  • Job Postings
  • Employee Assistance Program

Reports

  • CARES Act Funding
  • Student Achievement and Outcomes

Contact us

517-355-1855

Address

Michigan State University 426 Auditorium Road East Lansing, MI 48824

Follow Us

  • Visit our Facebook page
  • Visit our page on X
  • Visit our Instagram page
  • Visit our TikTok page
  • Visit our LinkedIn page
  • Visit our YouTube page

If you're having accessibility issues, please let us know.

Know More: Campus Safety Information and ResourcesTransparency Reporting: Budget & Salary/Compensation
  • Contact Information|
  • Site Map|
  • Privacy Statement|
  • Site Accessibility|
  • Call MSU: (517) 355-1855|
  • Visit: msu.edu|
  • Notice of Nondiscrimination|

SPARTANS WILL|© Michigan State University|