Information Science Junior Joey Ripley has been fascinated with technology and computers since he was young. After his childhood friend helped him build his first computer in high school, he discovered a passion for problem solving and knew he wanted to enter the tech world.
Getting to help others through his summer internship, he said, is just another one of the many reasons he’s certain he’s in the right field.
“I’m working at Semblex as an information systems intern,” Ripley said. “I focus on software and helping users diagnose issues within technology. I’ve taken on a broader, more general IT role and I do just about everything IT for the company.”
Ripley has been able to fulfill both his thirst for problem solving as well as his desire to use his talents to assist others. Resolving software-related issues users experience all through an online ticketing system is a main component of his job.
“We have a ticketing system where users can report any issues they have to the IT department,” he said. “My level is the most basic, so basic issues come to me. It’s all about diagnosing issues users may have and it feels really nice to help those people out.”
To read more, visit the comartsci.msu.edu.