Sara Olsztyn is one of seven neighborhood administrative coordinators at Michigan State University. Coordinators manage the service centers in each of the residence halls and on-campus apartment communities, many of which are open 24 hours a day, seven days a week. They oversee keys, mail, check-out items, card-swipe access and the logistical operations of the building, as well as manage a team of student employees.
The service center teams are the first point of contact for students and their families during move-in. Coordinators make sure room keys are matched to the correct student and that after-hours building access is only given to residents. They also manage the storage and delivery of thousands of packages sent prior to move-in filled with all the things students need to make their rooms a home.