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The Michigan State University Veterinary Medical Center has modified its operations to maintain the quality and efficiency of its Small Animal Emergency and Critical Care Medicine Service, or ECCM, while protecting its clinical staff during the pandemic.
“We’ve seen an increase in new caseload by nearly 40%,” said Matt Beal, head of MSU’s ECCM Service. “We’re fighting a pandemic while we save our patients, which means we have fewer clinical staff to support us during a time with heightened demand.”
For the foreseeable future, MSU’s ECCM Service will operate based on patient capacity. Clients and referring veterinarians are encouraged to visit the hospital’s website for up-to-date capacity alerts.
All patients brought to the MSU Veterinary Medical Center will be evaluated for care and any patient with immediately life-threatening problems will be admitted; however, during times of exceeded capacity, MSU will only accept the most critically ill patients in need of life-saving care.
“We want to avoid sending people away, especially if they’ve traveled a great distance to get here,” Beal said. “If you call first, we can tell you whether or not to come in, or if you need to seek treatment for your animal elsewhere.”
he public and referring veterinarians should note the following service changes:
Changes to small animal ECCM day service:
Operations during exceeded capacity:
Visit the hospital’s web page for the latest information regarding service operations.