Ronald Cichy

Managing for quality, emotionally intelligent leadership, service and and leadership essentials

Director and professor of hospitality business


An expert in a wide range of topics from organizational leadership to team building to creating a fun work environment. He is a recognized pioneer researcher on the topics of leadership qualities, keys, essentials and secrets, as well as the emotional intelligence of hospitality leaders. He is a frequent speaker at annual conferences, meetings and institutes for many businesses. Cichy is director of the School of Hospitality Business.